Emerald Coast Web Co.

FAQ

Frequently asked questions.

The things clients ask before they hire me. If yours isn't here, ask.

Do I own my site and my domain?

Yes. The domain is registered in your name and the site content is yours. If you leave, you take both with you.

Can I edit the site myself?

Yes. Sites are built on WordPress, and the training call shows you how to change text and images. If you would rather not touch it, a hosting plan can cover small changes for you.

What does "one round of revisions" mean?

I show you the first full version, you send one set of changes, and I make them. Changes after that are billed by the hour at my current rate.

How long does a build take?

Two to three weeks once I have your content. The rush option shortens that to 48 to 72 hours for an added fee.

What happens if I cancel hosting?

Tell me and I export the site, then hand over the files and access. Your domain stays in your name either way.

What are the payment terms?

A deposit starts the work, and the deposit amount is listed beside each plan. The balance is due before the site goes live. Hosting is billed monthly, or yearly if you prepay.

Who writes the copy and picks the photos?

We settle that on the first call. I can draft the copy with you, or work from what you already have, and we sort out where the photos come from before any work starts.

Is the domain fee included in the build?

Domain setup is included. The yearly registration fee is paid by you and the domain stays in your name.

Which platform do you build on?

WordPress, with WooCommerce for stores. It is widely supported, so you can edit the site yourself and take it with you.

Do you work outside Pensacola?

I'm based in Pensacola and serve the Gulf Coast, from Milton to Fort Walton Beach. Software work can be done remotely for clients anywhere.

Still have a question?

Call or text (448) 400-5994 Ask me